Administrative Assistant (Liaison)
Background/IRC Summary:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
The International Rescue Committee began relief operations in Jordan in 2007. Working together with six national and international organizations, and 19 community-based organizations, the IRC has provided 20,000 vulnerable Iraqi refugees with humanitarian assistance, mental health support and informal education.
Job Overview/Summary: Under the supervision of the Senior Operations Officer, the Administrative Assistant (Liaison) will be support administration-related activities in IRC’s offices in Jordan (Country, Regional, Syria & SSU office). To undertake activities and perform duties in compliance with IRC policies and procedures.
Major Responsibilities:
• Responsible on drafting all official correspondence letters, sort and filing mails, documents and deliveries. Record details of all IRC office mail pouches and international Skypack delivery and ensure timely distribution to recipients.
• Submit and follow up on visa application processes, visa extensions, residency and work permits for IRC staff and visitors. Maintain a regularly updated databases to residency and work permits; and ensure renewals are processed in a timely manner.
• Follow up IRC’s applications and documents’ submission to Jordanian Government Departments and Ministries, follow up on the progress of submissions; liaise with government departments and officials to confirm any changes in official processes; ensure any changes in official processes are understood and communicated to direct supervisor.
• To be responsible for service provision for landline telephones, post-paid & postpaid mobile lines, arrange new connections as needed; liaise with contracted vendors and supply companies; maintain accurate tracking sheets; ensure vendors and supply companies are paid on time.
• Maintain inventory records for office supplies (stationary, cleaning and kitchen supplies, etc.) and promptly advice SC department of restocking needs, Oversee kitchen activities.
• Perform all other ad-hoc duties, as and when assigned by supervisor.
Key Working Relationships:
Position Reports to: Senior Operations Officer
Position directly supervises:
Indirect Reporting: Support Service Coordinator
Job Requirements:
Education: University degree in Business Administration or a relevant field
Work Experience: Minimum of 2 year of professional experience in office administration, preferably with an international NGO or multi-national firm
Demonstrated Skills and Competencies: Self-motivated, honest, highly responsible, and punctual, Ability to improvise and be flexible when needed working under pressure. Excellent communication skills both verbally and in writing.
Language Skills: very good in Arabic and English
Certificates or Licenses: Proficiency in Microsoft Office
Working Environment: IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
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